All prices are in USD.
We try our best to ship items as fast as we can. Please allow 24 Hrs. production time for your order to ship out, average shipping times are 5-7 days.
We offer a 100% money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include your name and order details on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at support@cartmela.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 5-7 business days on in-stock items.
Absolutely! We are here to help you make your home beautiful! Please send us an email to support@cartmela.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, Thank you.
